Please rate and place any review about our service
19/09/2017
This was the cheapest option for parking at Luton Airport. The website may give the impression that one drives to the terminal drop off point and a uniformed driver will take the keys and park the car. It is nothing like that at Luton. One has to go to a particular area within the short term car park. When we arrived in the early morning while still dark it was absolute chaos. What had never been said is that five different companies operate similar services from that same area. Only one company (not 247) had a base (a simple umbrella with a portable desk). I was told by another customer that I had to join the queue but when I finally reached the front after 10 minutes I was informed that I was not one of their customers. None of the other 4 firms had any identifiable base. I returned to my abandoned car but there was nobody there to meet and greet me. After more phone calls to the number given someone from the correct company did appear. The nearest thing to a uniform was a high viz jacket.
Despite being significantly delayed we caught the flight and on our return things went much more smoothly as we then knew about the five firms and I recognised my own car when it turned up. It would be much better if there was a single office for all five parking operations and the facts need to be explained clearly when booking and clearly signed when one arrives in the designated place.
10/04/2016
Used this service twice now in the last 3weeks. Once from Luton the other from Heathrow T4.
Both times the service has been excellent.
One area they could improve on is when you call to say that you are on your way or to collect your car it seems like they have no details for you and are surprised at your call. That said flawless otherwise.
02/06/2015
Used this service last week and had an early flight so a 4am collection was required and executed perfectly. On arrival back to the uk the documentation told you to call the company AFTER you collect your bags which I was dubious about but did as instructed and was told the car would be there in 2 minutes which I doubted. I immediately left the airport terminal and was delighted to see my vehicle waiting for me with a very courteous driver and I was on my way home within minutes. Would highly recommend this service and it is even cheaper than parking in the long stay car park and without the delay of waiting for a bus!
08/04/2015
Absolutely brilliant service! Thought this site was a windup at first but no ...picked the car up from us at the hotel and on arrival back they were there ready and waiting ...£45! Bargain! Definitely recommended
29/03/2015
Good value for money and very convenient - staff met us in short term car park - only a couple of minutes to wait but no problems - on return the car was waiting for us warmed up and ready for our onward journey
20/04/2014
Excellent Service. Drop off was efficient and timely.
Pick up arrived with our vehicle before we had walked back to the collection point. 5 Stars for Service.
01/04/2013
Absolutely 100%! Couldn't fault the service from beginning to end , system worked well & staff were very polite & courteous, thank you all very much we will always use you from now on.
11/10/2012
An excellent service at a very good price. We were met by a very friendly chap who could not do enough for us (removing the suitcase and bags from the car and finding a trolley). As I am disabled he said without any prompting "when you return we will meet you in the disabled parking bays, to save you coming so far" On our return the car was with us within minutes, a truly fantastic service alround service.
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How it Works
Arrival Information
Once you make the booking online you will receive the booking confirmation via e mail.
Call us 30 minutes prior to your arrival at the airport.
Booking confirmation sent by us contains the instructions and phone numbers.
One of our uniformed driver will meet you at the designated meet and greet point
Please handover the car park ticket to the driver once you reach the car park so it will be easy for the driver to leave the car park.
The driver will inspect your vehicle for damages and record the mileage. Once you sign the paper work the vehicle will be driven to our compound.
Please make sure to handover only your car key.
There are strict time restrictions at the meet and greet area so please make sure to call us 30 minutes before you get to the airport.
Return Information
On your return call us twice, once as soon as you land and the second call after you have collected your luggage and ready to exit the terminal building .
You can use the contact number found on the confirmation e-mail or collection receipt to call us.
Our Driver will meet you at the designated Meet and Greet area.
Please be aware that there is a strict 10 minute waiting time in the designated Meet and Greet area therefore it is essential that you do not call your driver until you are ready to come out.
You can check your vehicle along with the driver and sign the paper work if you are happy with your vehicle's condition. Driver might request identity verification to ensuer the vehicle is handed over to right person.
